Privacy Policy

1. What information we may collect

1.1 Information you provide directly: Depending on how you interact with AI Doable, we may collect:

• Your name, email address, phone number and other contact details
• Business name, business address, website URL and information about your business operations or needs
• Information you provide when joining a community, registering for a workshop, purchasing a course or engaging consulting services
• Communications with us, including emails, enquiry forms, meeting notes and support messages
• Billing or transaction information required to process a purchase
• Content, files or other information you choose to provide during a service engagement.

1.2 Information collected automatically: When you use our website or online services, we or our service providers may automatically collect technical and usage information such as IP address and approximate location, browser, device and operating system information, pages or features visited, referral source, interaction data and cookie or analytics identifiers.

1.3 Information from AI-enabled tools: If you interact with an AI chat widget, voice AI agent, automated messaging system or similar AI-enabled service operated by AI Doable or implemented for a client, information may include your contact details if provided, the content of your enquiry, and the date and time of the interaction.

2. Free tools, browser-based resources and local storage

Some AI Doable tools and browser-based resources may work without requiring an AI Doable account or login. Depending on the tool, information you enter may remain in your browser unless you choose to submit, copy or transfer it to AI Doable or to a third-party service. Some tools may allow you to save information locally in your browser or on your device using local browser storage. Locally stored information may be lost if you clear browser data, use a different browser or device, uninstall or reset an application, or otherwise remove the locally stored information. When you choose to use a third-party AI or technology service, information you submit to that service is handled under that provider's own terms and privacy practices.

3. How we use personal information

We may use personal information to:

• Respond to enquiries and provide requested products or services
• Manage client, member and customer relationships
• Deliver courses, workshops, community access and consulting
• Process payments, invoices and transaction records
• Improve our website, tools and customer experience
• Send communications where permitted
• Maintain security and prevent misuse
• Meet legal, taxation and accounting obligations.

We do not sell personal information.

4. Direct marketing

We may send you information about AI Doable products, services, events or resources where you have consented or where permitted by law. You can opt out of marketing emails at any time using the unsubscribe link or by contacting info@aidoable.com.

5. Service providers and third-party disclosure

We may disclose personal information to service providers where reasonably necessary to operate AI Doable, deliver services or meet legal obligations.

• GrowthHub 365, powered by GoHighLevel, for CRM, community, scheduling, forms, communications and automation
• Google Workspace
• Notion
• Website hosting, analytics, payment, video-conferencing and email-delivery providers
• Professional advisers
• Government or regulatory bodies where required or authorised by law.

6. Overseas storage and disclosure

Some technology providers used by AI Doable operate or store data outside Australia. Personal information may therefore be processed or stored overseas, including in the United States and potentially other countries in which our service providers operate.

7. Cookies, analytics and local browser storage

Our websites may use cookies, analytics tools and similar technologies to operate features, remember preferences, understand usage and improve services. Some AI Doable tools may use local browser storage to save preferences, progress, notes or other information on your device.

8. How we protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. No online service can be guaranteed to be completely secure. If a data breach occurs and the Notifiable Data Breaches scheme applies, we will take the steps required by law.

9. Retention and deletion

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or to meet legal, accounting, taxation or record-keeping obligations.

10. Access and correction

You may ask us to provide access to personal information we hold about you or to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Contact info@aidoable.com to make a request.

11. Community and public content

AI Doable may operate online communities or discussion spaces. Information you choose to post publicly or share with other members may be visible to those users and may be copied or shared by them.

12. Third-party links and services

Our websites and resources may contain links to third-party websites or services. AI Doable does not control the privacy practices of those third parties.

13. Children

AI Doable services are primarily designed for adults. We do not knowingly seek to collect personal information from children through our general business services.

14. Privacy complaints

If you believe we have not handled your personal information appropriately, contact us first at info@aidoable.com. Where the Privacy Act applies and you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal obligations.

16. Contact

AI Doable, GraphikDigital, Barbara Hamilton, ABN 14 432 429 080, Email: info@aidoable.com.